The hospitality sector in the UK is big business. Pre-Covid there were 3.2 million people employed in the industry, which produced £130 billion of economic activity and generated £39 billion in taxation for the UK Government.
It’s the third largest private sector employer in the UK, representing 10% of UK employment and it contributes significantly to making the UK an important destination for leisure and business. It is also one of the few industries that deliver jobs in every constituency in the UK.
However, the report clearly states that the sector is currently facing crisis-level staffing shortages, in the UK and worldwide and is widely recognised as offering precarious employment. That precariousness not only affects the livelihoods of the workforce but hospitality businesses, especially within the predominantly SME sub-sector of restaurants, cafes and similar, which have high rates of start-up and closure, which contribute to levels of labour vulnerability and turnover that exceed many other UK industries. A series of investigations at national and regional levels over the past 25 years, led by government agencies and industry bodies have sought to address these issues and proposed remedies/pathways to resolution without discernible evidence of real progress or change
https://warwick.ac.uk/fac/soc/ier/rewage/news-archive/employment_in_uk_hospitality_-_evidence_paper_-_formatted.pdf