Covid Protocols

COVID-19 Re-opening after a closure and temporary closure checklists

These CHECKLISTS are provided to help you focus on the main controls to re-open your business. Take a look at the full toolkit here. There are also RISK ASSESSMENT toolkits keeping you, your employees and your customers safe. Take a look at the toolkit here.

The Professional Association of Self-Caterers (PASC)

The Professional Association of Self-Caterers (PASC) publish a weekly newsletter covering the impacts of COVID-19 on the sector. Please see all the latest release: COVID Guidance Newsletter 11th June 2021. Also, please see the newly published update on PASC/ASSC Cancellation Policies.

Take a look at this useful webinar by PASC focusing on cancellation policies. Click here for link to You Tube.

The PASC has collated some questions and answers regarding the Government Roadmap.11

Guidance for Private Hire Vehicles

The Government has published guidance for operators of Private Hire Vehicles and taxis on how to operate in a Covid secure manner. This includes guidance on: 

– Picking up passengers
– Operating safely while people are in the vehicle
– Taking payment at the end of the journey

– Preparing the vehicle for the next passenger

Self-Catering COVID Cleaning Protocols

Guidance has now been released by The Professional Association of Self-Caterers UK ( to help self-catering businesses prepare for reopening. Please see here for more details and the compete cleaning protocols documents. 

The Cleaning and Opening guidelines, (part of the UKH doc that will be released soon) are available at PASCUK Standards. This includes tools such as risk assessment templates. All businesses will need to have completed one in order to sign up to the AA Good to Go, and the AA Covid Ready scheme. The VE scheme will launch when the Guidelines become official, the AA one is live now at  

Maintaining records of staff, customers and visitors to support NHS Test and Trace

Organisations must collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace. Read more here.

QR Codes and Track & Trace:
• Your business must support the Track & Trace system via using the QR code system and supported by a manual record when needed.
• Businesses will be expected to make sure their customers are aware of the rules around QR codes by displaying posters and speaking to customers directly.
• If individual’s check-in using the NHS COVID-19 app QR code poster they do not need to log in via any other route. Information should be collected by the venue for those people that have not checked-in using the QR poster.
• Businesses can generate their coronavirus NHS QR code here.

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